Privacy Policy

1. Who We Are

AIONIX Consulting operates globally with offices in Kuala Lumpur, Sydney, Dubai and Hyderabad. This policy applies to information collected through our website at aionixconsulting.com and through direct communications with us. Our primary contact for privacy matters is info@aionixconsulting.com.

2. Information We Collect

We collect only what is necessary to respond to your enquiries and deliver our services:

• Contact form submissions — name, email address, phone number, subject and message body.
• Email correspondence — any information you provide when contacting us directly.
• Usage data — standard web server logs (IP address, browser type, pages visited, referral URL) collected automatically when you visit the site.

We do not run advertising trackers, sell data, or use third-party analytics platforms beyond what is stated here.

3. How We Use Your Information

• To respond to your enquiry or service request.
• To send you relevant communications if you have requested them.
• To improve the website and diagnose technical issues using anonymised usage data.

We will not use your contact details for unsolicited marketing. If you receive an unwanted communication, reply with "Unsubscribe" and we will remove you immediately.

4. How We Store and Protect Your Data

Contact form submissions are delivered via email to our team at info@aionixconsulting.com, hosted on Microsoft 365. Email data is stored on Microsoft's infrastructure, which is subject to Microsoft's own privacy and security certifications (ISO 27001, SOC 2).

We retain enquiry data for up to 24 months for business continuity purposes, after which it is deleted.

5. Sharing of Information

We do not sell or share your personal information with third parties except:

• Our email delivery provider (Microsoft 365) as described above.
• When required by law or regulatory authority.
• With your explicit written consent.

6. Cookies

This website uses only essential cookies required for navigation functionality (e.g., the mobile menu). No advertising or tracking cookies are set. You can disable cookies in your browser settings; this will not affect your ability to read the site.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct or delete personal data we hold about you. To exercise any of these rights, email info@aionixconsulting.com with the subject line "Privacy Request". We will respond within 14 business days.

8. Third-Party Links

This site contains links to LinkedIn, Twitter/X and other external platforms. We are not responsible for the privacy practices of those sites. Please review their respective privacy policies.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of the site following an update constitutes acceptance of the revised policy.

10. Contact

Questions about this policy: info@aionixconsulting.com
Jai Mallavarapu, Founder — jai@aionixconsulting.com